The focus of RUBICON‘s products is on long-lasting solutions to intrinsic corporate structural challenges. First and foremost, RUBICON aims to sustainably improve the central business processes that are responsible for the success of any authority or enterprise. Hence RUBICON‘s aspiration to fulfil even the strictest quality standards with regard to every component of software architecture and to the exceptional standards of supervision and customer care within the scope of comprehensive project support. In this regard they support the entire development cycle from IT consulting to training and, last but not least, the operation of software applications at their ISO 27001-certified computer center. The defined objective of achieving long-term customer benefit applies to all of the strategies, products and services.
Modern online services enable public authorities to make their services available beyond the traditional scope to a broader public and to further improve the service they provide to citizens. RUBICON also enable citizens to conveniently complete a growing number of official transactions online. Public administration also benefits from more efficient processes and cost reductions through the use of service-oriented IT solutions.
Solutions from RUBICON enable the following services to be offered online:
• Electronic lost and found office
• Concern and complaint management
• Incoming information management
• Conference service
• Registry solutions
Acta Nova and Register Nova from RUBICON provide the basis for efficient citizen-oriented services. Acta Nova is the comprehensive solution for efficient case processing. The document and workflow management modules included in Acta Nova simplify the structured handling of business cases and comprehensibly map every stage along the way. Register Nova is the framework for tailor-made digital registers: its main characteristics focus on audit compliance, redundancy-free storage, flexible user interfaces, individual programming interfaces, networked registries, decentralised input and centralised queries.